Callcenter Jazzplat

Design and implementation and operation start-up of a call center with 1000 positions to sell Internet services.
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RAN (RAN- Red de Alcance Nacional) – Country Wide Support Network development

Novatium has developed a support network throughout Argentina with operation centers in capitals and major cities to provide onsite support either with dedicated resources or on demand, depending on customer’s request.
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Strategic Partnership with SDI - Service Desk Institute

Novatium is member of the Service Desk Institute (www.sdila.com), leader in Latin America in consulting, training and certification of ITIL, quality assurance and service desk best practices.
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