RAN (RAN- Red de Alcance Nacional) – Country Wide Support Network development
Novatium has developed a support network throughout Argentina with operation centers in capitals and major cities to provide onsite support either with dedicated resources or on demand, depending on customer’s request.
The basic objectives of the RAN are:
To optimize resources and response times in the provision of on-site support services to end users throughout distributed locations.
To reduce operating costs in a highly disperse geography.
To ensure the quality of our services are tightly controlled by avoiding as much as possible subcontractors.
The RAN currently has country wide coverage, with presence in all capital and main major cities.
The following figure shows geographical coverage along with some of the customer making use of this infrastructure.