When companies look for outside help in completing IT projects, they are generally considering two delivery models: staff augmentation and project outsourcing. Novatium excells in both providing a fast and high quality response.
Staff augmentation: Especilized in development, project management, technical support, help desk operators, network administrators, security, etc. covering a wide variety of technologies (SAP, Oracle, Solaris, SQL, UNIX, Microsoft, Cisco, etc.).
Help Desk / Service Desk
Remote and local end user support / Field services
E-mail (Microsoft, Groupwise, Lotus Notes, etc.)
Quality Assurance (specialized in help and service desks)
Data Center Operations